Fibre to a small distribution point near the street, a short final copper run to your home
光纤到街边小型分配点，最后一小段用铜线接到你家
FTTC is the least common connection type in our service area — NBN Co has been progressively upgrading eligible FTTC, FTTN and HFC premises to full FTTP for free where infrastructure allows, especially once you order a 100Mbps+ plan.
FTTC是我们服务区域里最少见的联网类型——NBN公司一直在逐步把符合条件的FTTC、FTTN、HFC地址免费升级为全光纤FTTP，尤其是一旦你订购100Mbps以上的套餐。
If you're not sure whether your address qualifies for a free upgrade to full fibre, the NBN Co website will tell you instantly by address — it's worth checking before troubleshooting a slow connection, since an upgrade can solve the problem outright. We help customers check eligibility, order the right speed tier to trigger the free technician visit, and set up router/cabling requirements (Cat6A or better) to actually use the extra speed once it lands.
如果不确定自己的地址是否符合免费升级条件，NBN官网输入地址就能立刻查到——值得在排查网速问题之前先查一下，因为升级本身可能就直接解决问题。我们会帮客户查资格、下单合适的套餐档位以触发免费上门升级，并配置好升级后真正用得上额外网速所需的路由器/布线(Cat6A或更高)。
Call, text or message us — most replies come within minutes, day or night.
打电话、发短信或留言都行 — 大多数消息几分钟内就有回复，全天24小时。
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