Market share says who's biggest. Ratings say who's liked. Community chatter says who to avoid. Here's all of it, side by side — deliberately without prices, because prices change weekly and rankings don't.
Australia runs a wholesale model: NBN Co builds and owns the physical lines; everyone you can actually buy from — Telstra, Optus, Superloop and a hundred others — is a retailer renting capacity on it. Same fibre, very different experiences: retailers who buy enough bandwidth stay fast at 8pm; the ones who skimp congest every evening. That, plus support quality, is what these rankings really measure.
If you just follow the crowd (ACCC official)
If you care about reviews (1k+ reviews only)
If low ping matters (gigabit-tier behaviour)
What Chinese students in Australia actually say
Most-complained-about, in community chatter
Shortlists by city
Telstra, Optus and TPG carry ~80% of the market. Huge user bases and outsourced support drag review scores down (1.5–2.5). We list them anyway — that IS the real market.
It's Australia's largest consumer-review platform with anti-fraud checks — think of it as the local Yelp. Scores here are point-in-time snapshots and will drift.
Promo pricing changes weekly and varies by address. Check the provider's site for today's price — and check our ISP guides for what it's actually like to use them.
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