Business & enterprise IT
Office WiFi, cabling, relocations and ongoing IT support.
Greater Sydney · On-site & Remote
Sydney's complete network & IT partner
Professional WiFi, NBN, computer and network help for homes and businesses across Greater Sydney — on-site, same-day, in English or Chinese.
Rather type than talk? Message us in English or Chinese, whichever is easier. Choose the easiest channel: WeChat · SMS · WhatsApp · Email. Our technicians speak both.
Not sure how to describe it, or just want a price first? Message us anyway. See all the ways to reach us →
5.0 · 100+ Google Reviews
750+ Jobs Done
Same-Day Response
Network Illustration
SYD
Download
987Mbps
Upload
48Mbps
Ping
6ms
WiFi 7 · 5GHz · CH 36ILLUSTRATIVE VALUES
What we do
Services for homes & businesses
Pick what you need — every job starts with a clear diagnosis, not a guess.
WiFi & NBN setup
Provider choice, activation, router config and whole-home coverage.
From $100
Network fault fixing
Dropouts, "no internet", slow speeds — traced link by link.
From $150
Gaming & speed tuning
Lower ping, wired runs, QoS and band tuning for gamers.
From $150
Computer cleaning & repair
Dust, loud fans, overheating, thermal paste, blue screens and slow PCs.
From $100
Data recovery
Deleted files, failed drives, SD cards — urgent thesis rescues.
From $150
New · Events & temporary sites
Event WiFi & temporary internet
Warehouses, marquees, empty offices and pop-up venues rarely come with internet that can carry a crowd. We survey the site, get the connection in, build the WiFi for your headcount and support it until pack-down. Network and CCTV can be set up together. Sydney-based, Australia-wide.
5,000㎡Warehouse covered
4 daysFirst email to live
1.86 GbpsMeasured at the gateway
EVENTS · Payments on their own network · English & Chinese
Why us
Diagnosis first. No guesswork.
How every job works
- Isolate the real cause — we test each link with known-good gear, so you don't buy hardware you don't need.
- Bilingual, student-friendly — we deal with the provider's English support so you don't have to.
- No fix, no fee (remote) — if we can't solve it online, you don't pay.
5.0
Google rating · 100+ reviews
750+
Jobs completed
93
Case notes published here
8+
Countries served remotely
Clear service boundary, registered cablers where required
We diagnose first, then assign the right person for the work. General IT technicians are not presented as registered cablers.
Our IT & network team
Modem, router and WiFi setup, device configuration, fault diagnosis, testing and ISP liaison.
Partnered ACMA-registered cablers
Regulated fixed cabling such as in-wall or lead-in cabling and wall-socket work is quoted separately and allocated to a registered cabling partner.
Need regulated cabling? Ask for the assigned cabler’s registration details before approving that work.
Coverage
Every Sydney connection type & home
Whatever your building runs on, we know it — and where the faults hide.
Connection types
FTTPFibre to the premises · gigabit-readyFTTNFibre to the node · copper last legFTTBFibre to the building · apartmentsFTTCFibre to the curbHFCHybrid fibre-coaxial · cable
Property types
Providers
Not locked to one provider
We work with every major NBN retailer — you keep the freedom to switch on the same line.
See all 16 providers →Routers
Any router, configured
Bought it here or brought it from home — we set up whatever you own.
See all 14 brands →NBN & home networks
From provider choice to a stable connection
Sydney help for activation, moving home, slow WiFi, dropouts, gaming lag and whole-home coverage — with regulated work allocated to the right licensed partner.
Complete NBN & network help
Choose a provider, activate a service, identify a fault and improve the experience.
Whole-home WiFi
Home network design, mesh, access points and wired-backhaul planning for houses and apartments.
Gaming ping & packet loss
Separate WiFi, upload congestion, NBN and ISP-routing causes before changing hardware.
CCTV network setup
Camera-network, NVR and remote-viewing support, with regulated equipment work allocated to a licensed security partner.
Recent fixes
Real jobs, real numbers
93 full job write-ups published on this site — start to finish, every one traceable — plus 300+ shorter on-site repair diaries on Xiaohongshu.
Waterloo · Superloop 1000M
100 → 920 Mbps
Gigabit plan stuck at 100 Mbps
The router's 100M LAN port was the cap — not the provider.
Read the case → Zetland · Exetel DSL
Wrong wall socket
Connected but no internet
Plugged into the phone/DSL port instead of Ethernet — fixed over video.
Read the case → Mascot / Zetland · FTTP
9× better value
Overpaying on fibre NBN
On FTTP you're not locked to one provider — Superloop 1000M won.
Read the case →
From real customers
5.0 from 100+ Google reviews
My laptop kept crashing with the blue screen of death and the battery had been completely dead for ages. I contacted them for a computer repair and the service was absolutely top-notch. Spent a solid 3 hours sorting everything out.
— Tonny Lu · Computer Repair
I can't describe how efficient this service is. You only need to contact them and they'll guide you to quickly connect to the internet. It's worth a try.
— Pei · WiFi Support
Had some issues with networking and WiFi dropouts. They came out right on time and systematically worked through and resolved the issues. Great service.
— The Genetic Clinic · Business Client
Need help right now?
Prefer not to call? Send a message and we’ll get back to you fast — a quick note helps us understand the problem before we even arrive. 90% of messages get a reply within an hour.