Four steps: (1) check your address's connection type at nbnco.com.au (FTTP/FTTN/HFC/FTTC/FTTB); (2) choose a retailer (RSP) — Aussie Broadband and Superloop are consistently well-reviewed with students; (3) NBN Co books a technician visit if your address needs one (FTTP/FTTC usually do, HFC often doesn't); (4) configure your router with the PPPoE credentials your RSP emails you. The whole process typically takes 5–10 business days. We handle steps 2–4 for customers who'd rather not deal with it themselves.
Message us your suburb and the issue — most replies come within minutes, day or night.
Call 0420 119 140 Contact Us