NBN is tied to the address, not to you, so it can't be physically “carried” — but most retailers can transfer your account and plan to the new address if it's already NBN-ready. Contact your ISP at least 1–2 weeks before moving. If the new address has never had NBN activated, expect a longer wait and possibly a technician visit. We regularly help with exactly this — confirming the new address's readiness and handling the call to your ISP.

NBN跟地址绑定，不是跟人绑定，不能直接“带走”，但大多数运营商可以把你的账号和套餐迁移到新地址(前提是新地址已经开通NBN)。建议搬家前1-2周就联系ISP。如果新地址从没开通过NBN，等待时间会更长，可能还要技术员上门。这正是我们经常帮客户处理的事——先确认新地址是否就绪，再代打电话给ISP处理。