On-site help getting the most out of your TPG connection — setup, speed issues, and calling TPG on your behalf.
上门协助你把TPG的连接用到最好——开通设置、网速问题，以及代你联系TPG客服。
Notice periods, final billing and equipment-return rules differ by provider and change often — always check the official site or call them. We can also make the call for you.
TPG has a long history running its own DSL/FTTB infrastructure in Sydney apartments pre-NBN, and remains one of the more budget-friendly major retailers.
TPG在NBN普及之前，就已经在悉尼公寓里运营自己的DSL/FTTB网络多年，至今仍是价格较亲民的大运营商之一。
Typical jobs: troubleshooting FTTB copper-line speed loss in older apartment blocks, and handling plan transfers or cancellations when customers move address.
常见工作：排查老公寓FTTB铜线导致的网速损耗，以及客户搬家时协助转移套餐或办理取消。
FTTB apartments on TPG typically authenticate via PPPoE — keep the username and password from your welcome email, you'll need them for any new router.
TPG的FTTB公寓通常走PPPoE认证——保存好开通邮件里的账号密码,换任何新路由器都用得上。
Cancelling, moving or disputing a bill? We can make the call in English on your behalf — it's one of our most-used services.
要取消、搬迁或争议账单?我们可以代你用英文致电处理——这是我们最常被使用的服务之一。
Call or message us — most replies come within minutes, day or night.
打电话或留言都行 — 大多数消息几分钟内就有回复，全天24小时。
Call 0420 119 140 Contact Us