On-site help getting the most out of your TPG connection — setup, speed issues, and calling TPG on your behalf.
Notice periods, final billing and equipment-return rules differ by provider and change often — always check the official site or call them. We can also make the call for you.
TPG has a long history running its own DSL/FTTB infrastructure in Sydney apartments pre-NBN, and remains one of the more budget-friendly major retailers.
Typical jobs: troubleshooting FTTB copper-line speed loss in older apartment blocks, and handling plan transfers or cancellations when customers move address.
FTTB apartments on TPG typically authenticate via PPPoE — keep the username and password from your welcome email, you'll need them for any new router.
Cancelling, moving or disputing a bill? We can make the call in English on your behalf — it's one of our most-used services.
Call or message us — most replies come within minutes, day or night.
Call 0420 119 140 Contact Us