On-site help getting the most out of your Belong connection — setup, speed issues, and calling Belong on your behalf.
上门协助你把Belong的连接用到最好——开通设置、网速问题，以及代你联系Belong客服。
Notice periods, final billing and equipment-return rules differ by provider and change often — always check the official site or call them. We can also make the call for you.
Telstra's budget, online-only brand — same underlying network, simpler self-service support, no physical stores.
Telstra旗下的纯线上、性价比品牌——底层网络一样，只是自助服务更简单，没有实体门店。
With support mostly online, we often step in to configure routers correctly on activation day and troubleshoot issues that would otherwise mean a long email back-and-forth.
因为支持基本都在线上，我们经常在开通当天上门帮忙正确配置路由器，处理那些原本要来回发邮件才能解决的问题。
Support is app-chat only — fine day-to-day, slow when something breaks. Budget extra patience (or let us chase them).
客服只有App文字聊天——平时够用,出故障时响应慢。要有点耐心(或者让我们去催)。
Cancelling, moving or disputing a bill? We can make the call in English on your behalf — it's one of our most-used services.
要取消、搬迁或争议账单?我们可以代你用英文致电处理——这是我们最常被使用的服务之一。
Call or message us — most replies come within minutes, day or night.
打电话或留言都行 — 大多数消息几分钟内就有回复，全天24小时。
Call 0420 119 140 Contact Us