On-site help getting the most out of your Launtel connection — setup, speed issues, and calling Launtel on your behalf.
Notice periods, final billing and equipment-return rules differ by provider and change often — always check the official site or call them. We can also make the call for you.
A Tasmania-based ISP known for pay-per-day billing — you can pause your service or change your speed on any given day, with no lock-in contract. A favourite among tech-savvy users and remote workers who like boosting speed only when they need it. Runs entirely over the NBN.
Launtel is bring-your-own-router, so we get your own hardware online with the correct PPPoE or DHCP settings, activate a new service, and make sure the daily speed-change and pause features actually work with your setup.
Because there's no supplied modem, the most common call is “I signed up but can't get online” — almost always a wrong connection mode or missing config on the customer's own router. We set the account, speed tiers and router up so they work together.
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Cancelling, moving or disputing a bill? We can make the call in English on your behalf — it's one of our most-used services.
Call or message us — most replies come within minutes, day or night.
Call 0420 119 140 Contact Us