On-site help getting the most out of your Leaptel connection — setup, speed issues, and calling Leaptel on your behalf.
Notice periods, final billing and equipment-return rules differ by provider and change often — always check the official site or call them. We can also make the call for you.
A Melbourne-based NBN provider with a strong reputation for local, responsive customer service and solid value plans — a favourite for people who are done with big-telco call centres. Runs over the NBN.
We handle new activations, configure your router (supplied or BYO), and where a line fault needs escalating we help deal with support so it actually gets logged and fixed.
The usual mix-ups are supplied-vs-BYO router confusion, picking the right speed tier, and FTTC/FTTN sync problems that need Leaptel to raise a fault on the line.
Rated 5.0 from 100+ verified Google reviews
Cancelling, moving or disputing a bill? We can make the call in English on your behalf — it's one of our most-used services.
Call or message us — most replies come within minutes, day or night.
Call 0420 119 140 Contact Us