On-site help getting the most out of your Mate connection — setup, speed issues, and calling Mate on your behalf.
上门协助你把 Mate 的连接用到最好 — 开通设置、网速问题，以及代你联系 Mate 客服。
An Australian-owned ISP (NBN and mobile) known for no lock-in contracts and consistently high customer-service ratings — a popular ethical alternative to the big three. Runs over the NBN.
一家澳洲本土运营商(NBN 和手机)，以无合约锁定和持续高企的客服评分著称 — 是大三家之外受欢迎的良心替代选择。基于 NBN 网络。
We activate the connection, configure a BYO or supplied router, and escalate line faults on your behalf so you're not stuck on hold.
我们开通连接、配置自带或配发的路由器，并代你上报线路故障，让你不用一直等客服接听。
Typical calls are BYO router configuration, choosing the right plan speed, and FTTN/FTTC line issues that need a fault logged with Mate.
常见求助是自带路由器配置、选对套餐速度，以及需要向 Mate 报故障的 FTTN/FTTC 线路问题。
Rated 5.0 from 79 verified Google reviews
Google 上 79 条真实评价，评分 5.0
Call, text or message us — most replies come within minutes, day or night.
打电话、发短信或留言都行 — 大多数消息几分钟内就有回复，全天24小时。
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