On-site help getting the most out of your Superloop connection — setup, speed issues, and calling Superloop on your behalf.
上门协助你把Superloop的连接用到最好——开通设置、网速问题，以及代你联系Superloop客服。
In our own annual case data, Superloop is the most popular choice among students we work with — roughly 40% of paid jobs involve it — and it's often the exclusive provider for newer apartment buildings on private OptiComm fibre (Zetland, Waterloo and Mascot especially).
根据我们自己的年度案例数据，Superloop是我们服务的留学生里最常见的选择——大约40%的付费服务都涉及它，在Zetland、Waterloo、Mascot这类走私有OptiComm光纤的新公寓，它常常还是唯一可选的运营商。
Because it's newer and less universally known than Telstra or Optus, we regularly guide first-time customers through plan selection, activation timelines, and what an OptiComm-based building connection actually means.
因为相对Telstra、Optus来说算新品牌，知名度没那么高，我们经常帮第一次办理的客户理清套餐选择、开通时间，以及OptiComm楼宇网络到底是怎么回事。
Call, text or message us — most replies come within minutes, day or night.
打电话、发短信或留言都行 — 大多数消息几分钟内就有回复，全天24小时。
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