A student in Rosebery on an Optus 1000M plan kept losing internet at random, and the router’s Internet and WiFi lights would go dark when it happened. Intermittent faults like this are the hard ones — they come and go, so you can’t just “fix” them in one move. The approach is to simplify the setup, remove variables, and give the connection the most stable path possible.
| WiFi name is gone | WiFi is there, but no internet | |
|---|---|---|
| What you see | Phone can’t even find the network | Connected to WiFi, but pages won’t load |
| Often means | Router radio / power / hardware issue | Upstream line, IP/DHCP or WAN-side issue |
| Check the lights | Read the router’s Internet and WiFi lights first — off, blinking or solid narrows hardware vs software fast, before you change anything. | |
On a randomly dropping Optus 1000M line, simplifying the wiring and doing a clean restart brought the connection back to a full 1000 Mbps on a wired test, and the second-bedroom desktop was moved to a stable wired link. Intermittent faults are handled by removing variables and observing, not guessing.
Call or message us — 90% of messages get a reply within an hour.
Call 0420 119 140 Send a Message