A UTS student in Zetland had just had a Superloop connection set up — an Opticomm technician had come, configured the line, and the activation email had arrived. But the router still would not go online. When we arrived the phone line was in the router’s DSL port and the DSL light was on, so at first glance it looked correct. It wasn’t: this service needed an ethernet feed into the WAN port, not the DSL port.
Zetland 一位 UTS 同学刚开通 Superloop — Opticomm 的工作人员上门配好了线路，激活邮件也收到了，但路由器就是上不了网。我们上门时，电话线插在路由器的 DSL 口、DSL 灯还亮着，乍看没问题。其实错了：这条宽带该用网线接 WAN 口，而不是 DSL 口。
| Router DSL port路由器 DSL 口 | Router WAN port路由器 WAN 口 | |
|---|---|---|
| Made for用于 | A phone-line (DSL) service plugged in with a phone cable电话线 (DSL) 宽带，用电话线接入 | An ethernet feed from an NBN/Opticomm box or modem从 NBN/Opticomm 盒子或光猫来的网线 |
| Cable线材 | RJ11 phone cableRJ11 电话线 | RJ45 ethernet cableRJ45 网线 |
| This home这户 | Line was here — kept “connecting”线插在这 — 一直“连接中” | Moved here — online at once改插这 — 立即上网 |
| Why the mix-up为何搞错 | The building has both a DSL phone line and an Opticomm fibre feed. The wall socket was labelled “DSL” and the router’s DSL light even came on, so the connection type looked right at a glance.这栋楼同时接了 DSL 电话线和 Opticomm 光纤，墙上插座标着 “DSL”，插上后路由器 DSL 灯也亮，一眼看上去接法没错。 | |
Root cause: the feed was in the router’s DSL port when this Superloop/Opticomm service needed an ethernet feed in the WAN port — a mix-up even the installer made. Moving it to the WAN port and re-entering the login brought the line online at once, testing the full 100 Mbps.
根因：线插在路由器 DSL 口，而这条 Superloop/Opticomm 宽带该用网线接 WAN 口 — 连工作人员都接错了。改到 WAN 口、重填拨号信息后立刻联网，实测满 100 兆。
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