Skip to content
Sydney WiFi & Computer RepairSydney WiFi
Business · Retail & Hospitality

Retail & Hospitality IT Sydney

When the EFTPOS drops on a Saturday lunch rush, you're not having an IT problem — you're watching customers walk out. We build and fix the networks Sydney shops, cafes and restaurants actually run on: payments, ordering tablets, printers and guest WiFi, installed after close and backed by same-day response when something breaks.

What this covers

POS & EFTPOS networks

Payment terminals, POS stations and kitchen printers on their own stable, prioritised network path — isolated from guest WiFi so a customer's phone can never slow your till.

Ordering tablets & kitchen screens

Table-ordering QR systems, delivery-platform tablets and kitchen display screens connected reliably — the gear that turns WiFi hiccups into wrong orders gets wired or prioritised.

Guest WiFi done properly

A separate guest network with bandwidth limits and a branded splash page if you want one — good enough that customers stay longer, isolated enough that your business systems stay safe.

Failover for payments

A 4G/5G backup path configured so EFTPOS keeps taking money through an NBN outage. For a busy shop this pays for itself the first time the street loses internet.

Built around trading hours, not ours

Hospitality IT has one rule: never touch the network during service. Installs and upgrades happen after close or before open; cutovers are rehearsed so the morning shift walks into a working till. When something breaks mid-service, we run same-day response across Sydney, 24/7 — and we speak Chinese and English, which for many family-run restaurants means the owner finally gets IT explained in their own language while we handle the ISP and the payment provider in English.

Cabling for shopfronts and kitchens — data points behind counters, runs to kitchen printers — is carried out with our partnered ACMA-registered cablers, scheduled around fit-outs and health inspections.

How an engagement works

01

Tell us what the shop runs — POS brand, delivery tablets, how many terminals — and what hurts. Photos of the current setup help.

02

Free visit outside service hours: we map the current network, test the line, and quote a fixed scope.

03

Install after close: separated networks for payments/staff/guests, failover if chosen, everything labelled.

04

A real-service test on reopening day, documentation for the manager, and same-day support afterwards — on-call or monthly.

Free quote, scoped on-site

Free Quote

Quotes are free and done on-site outside your service hours. We price by fixed scope, hardware at retail with receipts — and we'll tell you honestly when a $0 change (like separating guest WiFi you already have) solves the problem before selling you anything.

Real business jobs

Full-house WiFi outage, restored fast

A hospitality property with every guest online when the APs died — brought back the same day.

Read case →

Front-of-house device refresh

A coordinated multi-device refresh done without disrupting operations.

Read case →

Common questions

Our EFTPOS keeps dropping during busy periods. Why?

Usually the terminal shares a congested WiFi network with guests and staff phones. Putting payments on their own wired or prioritised path fixes it — one visit in most shops.

Can you install without closing the shop?

Yes — after-hours installation is our default for hospitality and retail. Most jobs finish overnight; longer builds are staged so every service period starts on a working network.

Do you work with our POS provider?

Yes — we handle the network side and coordinate with your POS or payment provider's support directly, in English, so you're not stuck translating between two help desks.

Is guest WiFi worth it for a cafe?

Done properly, usually yes — longer stays, better reviews. The key is isolation and bandwidth limits so it never touches your POS. We set both as standard.

5.0
★★★★★

Rated 5.0 from 100+ verified Google reviews

Read reviews on Google

Business districts we cover

Plus all of Greater Sydney for commercial jobs — and remote support Australia-wide.

Running a pop-up, market stall or event? Our event WiFi with a separate EFTPOS network keeps payments off the guest WiFi.

Related business services