Every meaningful change to this site, recorded as it ships. If a page looks different from last week, this is why.
本站每一次有意义的改动都记录在此,随发布随更新。如果哪个页面和上周长得不一样,原因都在这里。
Moved the booking method choice ahead of personal details so customers decide between on-site, in-person/drop-off and remote service first. Suburb/postcode is now required only for an on-site visit. On mobile, the decorative quote block on Contact is hidden so booking, contact methods and the general enquiry form appear sooner.
预约页先选择上门、线下到店/送修或远程，再填写个人资料；区域/邮编改为仅上门服务必填。手机版联系页隐藏占用首屏的装饰引语，让预约入口、联系方式和一般咨询表单更快出现。
Rebuilt the booking page with the same full header, navigation, language control and footer structure as the homepage. Added three clearly separated service methods: on-site visit, appointment-only in-person/drop-off, and remote support, including a no-wasted-trip confirmation note for in-person work. Restored the homepage’s general message route alongside booking and phone actions. Reframed Contact as the place for questions, WeChat, email, phone, Google profile and file uploads, while removing duplicate date and service-method fields and directing scheduled jobs to Booking.
重新制作预约页面，页头、完整导航、语言切换与页脚结构均与主页统一；服务方式明确分为上门、需提前确认的线下到店/送修、远程三类，并加入避免白跑的确认提示。主页恢复一般留言入口，与预约和电话并列。联系页面专门承接一般咨询、微信、邮件、电话、Google商家页和附件上传，移除与预约页重复的日期和服务方式字段，需要确定时段的工单统一导向预约页。
Added a dedicated bilingual booking-request page with required date, time, suburb and service fields, and connected booking analytics. Replaced the site-wide header call button with a booking entry while keeping phone links available. Refreshed sitemap modification dates for materially changed pages and added the new booking URL. The homepage and NBN technician page now distinguish ordinary IT/network work from regulated fixed cabling allocated to partnered ACMA-registered cablers, without presenting general technicians as registered cablers. The homepage and booking journey now surface all 88 published real-job cases by category.
新增双语预约申请页，日期、时段、区域和服务类型为必填，并接入预约转化统计；全站页头主按钮改为预约入口，同时保留电话链接。对本次实质更新页面刷新 sitemap 修改日期，并加入预约页地址。首页和 NBN 技师页现已明确区分普通 IT/网络工作与由合作 ACMA 注册布线技师执行的受监管固定布线，不再把普通技师表述为注册布线技师；首页及预约流程按分类接入全部88篇真实工单案例。
Updated the current Google Business Profile review count from 95 to 102 across 58 pages and 131 references, including homepage metadata, About, Contact, Partners, area, provider, router and service pages. The 5.0 rating is unchanged; the dated 8 August entry below remains at 95 as a historical snapshot.
将当前谷歌商户评价数从95条统一更新为102条，覆盖首页元数据、关于、联系、合作伙伴、区域、运营商、路由器和服务页面，共58个页面、131处文案。5.0评分保持不变；下方8月8日记录中的95条作为历史快照保留。
Published two new bilingual cases with visual diagrams and branded covers: a Zetland flat on a Superloop 250 Mbps plan whose OptiComm line upgrade was finished but never configured, where the customer’s brand-new D-Link rejected the admin password printed on its own base even after a factory reset and the landlord’s TP-Link had to take the settings instead, and a Zetland share flat on Exetel 250 Mbps where a new router could not dial up because the PPPoE username and password had been issued to a flatmate two tenants earlier who had taken the configured router with him, recovered by tracing the chain back to the original account holder’s activation email. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Zetland一套Superloop 250兆的公寓，OptiComm线路升级早已做完却没人配置，客户新买的D-Link连恢复出厂后都不接受自己底标上印的后台密码，最后改用房东那台TP-Link完成配置并跑到套餐速度；Zetland一套Exetel 250兆的合租房，换上新路由器就拨不上号，因为PPPoE账号密码发给的是两任之前的室友、配好的那台路由器也被他带走，最后顺着前室友一路找回最初开户人的开通邮件才解决。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: an Eastgardens flat where the previous tenant had taken the ONT power lead plus the router’s power lead and cable and the broadband was not even ordered, brought online the same afternoon with an output-matched adapter of ours once the ABB order came through in under ten minutes, and a Darling Square apartment on a building-supplied shared network with a captive portal, where the customer’s games console had no way to enter the login code at all, solved with an OpenWRT router that completes the portal login once and shares the connection over WiFi and its LAN ports. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Eastgardens一套房子，前租客把光猫电源线、路由器电源线和网线一起带走了，宽带也还没开通，指导开通ABB十分钟内到账后，当天下午用一个输出参数匹配的适配器就把网通了；悉尼City的Darling Square公寓，用的是带网页认证的集体网络，游戏机根本没有办法输入验证码，最后用OpenWRT软路由让路由器认证一次，再把网络通过WiFi和LAN口分享给所有设备。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a laptop carried from Hong Kong to Sydney that could not open a web page on hotel WiFi, the campus network or a phone hotspot while one messaging app still worked, traced over a remote video session to leftover network configuration on the machine rather than anything on the networks, and a Chippendale same-day activation where opening the comms cupboard revealed the previous tenant had torn the Huawei ONT off the wall and left every cable including the fibre lead loose on the floor, saved by the PON light coming up green after the connector was cleaned and reseated. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：一台从香港带到悉尼的笔记本，在酒店WiFi、学校网络和手机热点下都打不开网页、却还能收某社交软件的消息，通过线上视频指导排除网络侧后定位到机器上残留的网络配置；Chippendale一单当天开通，打开弱电箱才发现前租客把华为光猫从墙上拆了下来、所有线缆连同光纤尾纤全散在地上，清理并重新插回接头后PON指示灯亮起绿灯才保住了当晚通网。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Zetland flat on Exetel DSL where the DSL light never came on at any wall port, settled on a second visit by bringing a known-good router, still getting no sync anywhere and booking a free NBN technician for the building line fault, and an Eastgardens desktop on an Occom 25 Mbps Opticomm line whose router port lit up but had no internet at all, traced with a test device to a network adapter left without a working driver by a Windows reset the day before. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Zetland一套Exetel DSL的公寓，接遍房间里每个墙内网口DSL灯都不亮，第二天带上确定正常的路由器复测依旧全部不同步，据此确认是楼内线路故障并现场约到NBN人员免费上门；Eastgardens一台接Occom 25兆Opticomm线路的台式机，路由器那个口的灯亮着却完全没网，用测试设备排除网络侧后定位到前一天重置系统留下的网卡驱动缺失。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Sydney customer whose own calls and emails to TPG never got their broadband cancelled, resolved by calling on their behalf, taking one transfer to the cancellations team and having the plan cancelled that same day, and a Lidcombe customer on an Opticomm 25 Mbps line whose WiFi name vanished whenever a download started, traced after six months of dropouts to a hardware failure in a near-new ASUS RT-AX59U by swapping a test router onto the same line. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：悉尼一位用户自己打电话、发邮件都没能取消TPG宽带，改由我们代为致电，经一次转接到负责取消的客服，当天就把套餐取消并立即生效；Lidcombe一位Opticomm 25兆用户，一开始下载WiFi名字就整个消失，断断续续半年后靠在同一条线路上换测试路由器对比，确认是那台几乎全新的ASUS RT-AX59U硬件故障。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Sydney Superloop customer whose websites would not load while the NETGEAR admin page itself reported no connection, fixed over remote video by proving every device was affected, then resetting, power-cycling with the modem and reconfiguring, and a Waterloo student living in the loft above the router testing 20-30 Mbps on an Occom 100 Mbps DSL plan, solved by running a 10 m cable upstairs to an eero Pro 6E instead of buying a faster DSL router. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：悉尼一位Superloop用户网站打不开，而NETGEAR路由器后台自己显示网络无连接，线上视频指导先证明是全局设备受影响，再重置、与光猫一并断电重启并重新配置后恢复；Waterloo一位住在路由器楼上loft的同学，Occom 100兆DSL套餐在楼上只测出二三十兆，没有换更贵的DSL路由器，而是拉一根10米网线上楼接eero Pro 6E后跑满百兆。均已挂入最新案例区与sitemap。
Updated site-wide to 95 verified Google reviews and 720+ jobs done (as of Aug 8). Removed the retired Reddit subreddit link everywhere, simplified the company line to DOUBLE X NETWORKS, and linked our Google Sites hub Sydney WiFi Fix Hub from the About page.
全站更新为 95 条真实谷歌评价、720+ 完成单（截至 8 月 8 日）。移除已停用的 Reddit 子版链接全部露出，公司署名精简为 DOUBLE X NETWORKS，并在关于页关联谷歌站点主页 Sydney WiFi Fix Hub 澳大利亚悉尼网络维修中心。
Published two new bilingual cases with visual diagrams and branded covers: a Waterloo student on a Superloop 100 Mbps DSL line whose phones kept dropping to mobile data for a few seconds while the Netcomm WiFi light stayed lit, ended by swapping in a TP-Link, and an Adelaide Telstra 1000 Mbps fibre plan testing under 100 Mbps on a cable, where the run printed CAT5E and a switch-to-switch cable printed CAT7 both measured under spec until swapped to CAT6. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Waterloo一位用Superloop 100兆DSL的同学，手机每隔一阵就掉回流量几秒，而Netcomm路由器的WiFi指示灯始终亮着，换上TP-Link后不再复现；阿德莱德一条Telstra 1000兆光纤，有线只跑不到100兆，印着CAT5E的那一段和交换机之间印着CAT7的那根实测都不达标，换成CAT6后才达标。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Sydney city flat on Telstra where the DSL light never came on again, our own router and cable proved the flat was fine, both Telstra and NBN reported healthy, and the locked building comms room left the fault out of reach, and a Kingsford move where a morning enquiry turned into a live Superloop 100 Mbps connection that same afternoon, ordered early and set up on site with a TP-Link on a service that obtains its address automatically. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：悉尼City一套用Telstra的公寓，DSL指示灯再也没亮过，我们自带的路由器与电话线证明屋内没问题，Telstra与NBN都称正常，最后卡在进不去的楼内机房；Kingsford的一次搬家，上午咨询、当天下午Superloop 100兆就能用，靠的是尽早下单，加上现场用TP-Link在自动获取IP的服务上直接配好。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: student accommodation WiFi in Sydney that spikes and lags while gaming because a corridor access point is shared by the whole floor, worked through as three options ending in an ASUS router in repeater mode, and a Superloop 1000M fibre line in Chippendale that tested perfectly healthy while the Telstra router on it showed no indicator lights for a week, isolated with a spare router and fixed by a TP-Link swap with the two bands split. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：悉尼学生公寓的WiFi一打游戏就跳ping，症结是整层共用一个楼道接入点，按三条路依次排查，最终用华硕路由器的中继模式解决；Chippendale一条Superloop 1000兆光纤线路现场验证完全正常，接在上面的Telstra路由器却整周指示灯不亮，用备用路由器定位后换TP-Link并把双频拆开解决。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Superloop 50M plan in Zetland booked to activate two days after move-in on second-hand advice about extra charges, brought forward by one call to the provider with the activation message arriving about ten minutes later, and a near-new Telstra router in Brisbane whose admin page kept showing the renamed WiFi while every phone still saw the old open network, fixed by a manual factory reset after a power cycle changed nothing. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Zetland一条Superloop 50兆套餐因为一句关于多收费用的转述被排到搬家两天后才激活，陪同致电运营商后当场提前，约十分钟就收到了激活短信；布里斯班一台接近全新的Telstra路由器后台一直显示改好的WiFi名称，手机看到的却还是旧的无密码网络，断电重启无效、最终靠手动恢复出厂设置解决。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Superloop 1000M service near Mascot where a new power adapter revived the ONT but the provider-supplied ZTE router still would not dial, because its locked carrier firmware has no PPPoE setting at all, and a Kingsford house on NBN 250M where two identical ASUS routers were both faulty in different ways, explained by a loose wall socket that briefly cut power to the NBN box beside it. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Mascot附近一条Superloop 1000兆服务换电源适配器后光猫恢复正常，运营商定制的中兴ZTE路由器却依然拨不上号，因为这个锁定固件里根本没有PPPoE设置项；Kingsford一栋走NBN 250兆的House里两台同型号华硕路由器各自以不同方式出故障，原因是墙上插座松动、插拔会让旁边的NBN设备短暂断电。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a lower north shore harbour-view house of solid double brick with no cabling and no drilling allowed, covered end to end with Deco mesh nodes on a dedicated backhaul band placed along the hallway, and a Zetland flat on Superloop 100M DSL where phones joined the WiFi but the desktop never could, traced to a second ASUS router that had never been configured for the role it was doing. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：下北岸一栋实心双砖的海景房既没有预留网线也不允许打孔，改用带独立回程频段的Deco节点沿走廊布点，做到全屋无缝覆盖；Zetland一套走Superloop 100兆DSL的房子手机能连WiFi、台式机却始终连不上，根因是那台承担日常WiFi的华硕副路由从未按角色配置好。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a seven-bedroom share house near UNSW on Telstra 100M over DSL where two different mesh kits both failed, and only a TP-Link main with a Netgear extender on separate network names stayed stable, and a Sydney share house with four gaming desktops and exactly four LAN ports, where adding a bedroom router solved the ports and a hardware swap lifted the wired desktops from about 100 to around 900 Mbps. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：UNSW附近一栋七房合租屋走Telstra 100兆DSL，两套不同的Mesh设备先后失败，最终只有TP-Link做主路由、Netgear做扩展器并分开WiFi名称才稳定下来；悉尼一栋合租屋有四台游戏台式机而路由器刚好四个网口，卧室加装路由器解决了网口，更换有线链路中的问题硬件后台式机从约100兆提到约900兆。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a three-storey Kuala Lumpur house whose five-node TP-Link Deco mesh had failed and been deleted from the app, rebuilt from scratch across five hours until all twenty-plus devices were back online, and an AmpliFi router in Auburn on an Occom 25M fibre plan with no web admin page at all, brought online over video by resetting it, installing the official app and setting PPPoE there. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：吉隆坡一栋三层别墅的五节点TP-Link Deco组网故障后已被房主在APP里删除，只能从零重建，五个小时后二十多台设备全部恢复在线；Auburn一台配Occom 25兆光纤的AmpliFi路由器完全没有网页后台，靠线上视频指导重置、装官方APP并在APP里配置PPPoE后联网成功。均已挂入最新案例区与sitemap。
Added site-wide GA4 events for click-to-call actions and valid enquiry-form submissions. Both now send the recommended generate_lead event, with separate phone/form details for reporting, while preserving the existing contact experience.
全站新增GA4线索事件：点击电话按钮与通过验证的在线留言表单提交，都会发送推荐的generate_lead事件，并保留电话/表单来源明细，不改变原有联系流程。
Published two new bilingual cases with visual diagrams and branded covers: a northern Sydney flat on Occom over Redtrain fibre with weak bedroom WiFi, where the single wall port meant the main ASUS had to move to the bedroom and the second one became a wired access point, and a Waterloo Superloop 50M fibre service left offline by a DSL cable and two routers behind the modem, brought online by stripping back to one router on PPPoE and a provider-side refresh. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：北悉尼一套走Redtrain光纤、用Occom的房子卧室信号很差，因为全屋只有一个墙口，主华硕必须搬回卧室、第二台改做有线中继放客厅；Waterloo一条Superloop 50兆光纤被一根DSL线和光猫后同时挂的两台路由器拖住，收敛成一台路由器做PPPoE并请运营商后台刷新后接通。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a newly activated Superloop line in Sydney that came online for seconds then dropped, where the Huawei ONT PON and status lights showed the fault sat upstream of the ASUS router, and an Optus FTTP connection in Sydney with no WiFi name visible at all, fixed by resetting the Telstra router and moving the cable from wall port UID1 to the UID2 the provider had assigned. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：悉尼一条刚开通的Superloop线路连上几秒就断，华为光猫的PON灯与状态灯异常闪烁，证明故障在华硕路由器的上游而非路由器本身；悉尼一条Optus FTTP线路完全搜不到WiFi名称，重置Telstra路由器恢复出厂名称，再把网线从墙口UID1改插到运营商指定的UID2后联网。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Superloop order in Melbourne that had sat unactivated since early April because the provider could not detect any equipment at the address, traced on the call to a router plugged into a wall port with no live line, and a Brisbane apartment on Margaret St already serviced by Gigafy, where sign-up and activation ran entirely through the in-room router's own WiFi and finished in about thirty minutes with no technician visit. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：墨尔本一份从4月初就卡着没激活的Superloop申请，运营商检测不到该地址的设备，通话中查出是路由器插在了没有线号的墙口上；布里斯班Margaret St一栋本就由Gigafy服务的公寓，开通与激活全程通过房间路由器自带的WiFi完成，约三十分钟搞定且无需上门。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Superloop broadband plan cancelled for a student flying home after graduation, called through to Superloop on their behalf at 15:03 and confirmed by email at 15:13 with the stop date set at the end of the current billing cycle, and a Telstra DSL router in Sydney CBD near Chinatown with every front panel light off and no response to power cycling, where swapping in a TP-Link on the same wall socket proved the line was fine and brought the 25 Mbps service back the same visit. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：一位毕业回国的同学要取消Superloop宽带，15:03代为拨通客服、15:13收到确认邮件，停用日期定在当期账单周期结束那天；悉尼CBD唐人街一台Telstra DSL路由器前面板灯全灭、断电重启无反应，同一墙口换上TP-Link后证明线路正常，25兆服务当次上门恢复。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Kingsford share-house gaming room three walls from the router, where a wireless repeater plus a short wired run to the PC held League of Legends ping stable under 20 ms on HFC 105M, and a Sydney Aussie Broadband connection activated but with no internet because the line was never linked in the building's comms room, fixed free the next morning by an NBN technician. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Kingsford合租屋游戏房离主路由隔三堵墙，用无线中继加一段网线接电脑，把英雄联盟延迟稳定压到20ms以内（HFC 105兆）；悉尼一条Aussie Broadband宽带已激活却没网，因线路没在楼里机房接通，次日早上由NBN技术人员免费上门几分钟修好。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Botany living-room desktop on an Aussie Broadband gigabit plan that maxed near 300 Mbps on WiFi, lifted to about 900 Mbps by wiring it to a live wall port, and a new NETGEAR Nighthawk near Green Square that stayed offline after a factory reset until its admin password was set, then went online at the full Superloop 100 Mbps over PPPoE. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Botany客厅台式机在Aussie Broadband千兆套餐下WiFi最快约300兆，接到通的墙口有线后提升到约900兆；Green Square附近新买的NETGEAR夜鹰恢复出厂后仍没网，直到设好管理密码才能配置，随后以PPPoE联网跑满Superloop 100兆。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Zetland Superloop/Opticomm connection activated but stuck on 'connecting' because the feed was in the router's DSL port when it needed the WAN port, a mix-up even the installer made, and a Rosebery Optus 1000M line dropping out at random, stabilised by simplifying the cabling, a clean restart that hit the full 1000 Mbps wired, and moving the desktop to a wired link. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Zetland一条Superloop/Opticomm宽带已激活却卡在“连接中”，因线插在路由器DSL口、其实该插WAN口，连工作人员都接错了；Rosebery一条Optus千兆随机断网，通过精简线路、干净重启（有线跑满1000兆）并把台式机改为有线来稳定连接。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Mascot new-home Aussie Broadband gigabit install stuck at 100 Mbps because an old 100M cable in the room capped it, fixed to ~1000 Mbps by swapping a gigabit cable, and a Sydney City DSL connection dead for 20-plus days where the fault was on the line between the node and the home, closed by switching to Superloop and chasing an NBN technician. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Mascot新家装ABB千兆套餐却只跑100兆，因房间里一根旧百兆网线卡住，换上千兆网线后有线恢复约1000兆；悉尼City一条DSL断网20多天，故障在小区机房到户的线路上，切换到Superloop并催来NBN技术人员后修复。均已挂入最新案例区与sitemap。
Trimmed the contact form so it no longer looks like a long questionnaire on phones. The message box and photo section now show a single short prompt that changes with the issue type you pick, instead of a multi-line checklist.
精简了联系表单，手机上不再像一份要填很多的长问卷。文本框和照片区现在只显示一句简短引导，并随你选择的故障类型自动变化，取代原来的多行清单。
Published two new bilingual cases with visual diagrams and branded covers: a Sydney apartment on Superloop where a Xiaomi router with four auto-sensing WAN/LAN ports dropped the whole connection the moment a second cable was run to a wall socket, fixed remotely by changing the port-and-socket combination and power-cycling, and a Sydney student on Origin 250M whose Eero router had no internet because the real NBN connection box was sitting unpowered in a bedroom wardrobe, brought online over an 18-minute video call once it was powered and wired correctly. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：悉尼一套 Superloop 公寓：小米路由器四个口自动识别WAN/LAN，一接第二根网线到墙口全屋就断网，远程换插口组合并断电重启后恢复；悉尼一位 Origin 250兆 的同学，Eero 路由器一直没网，真正的 NBN 进线盒藏在卧室衣柜里、还没通电，视频指导18分钟通电接线后测出满速250兆。均已挂入最新案例区与sitemap。
The business contact number has been updated site-wide to 0420 119 140 (+61 420 119 140). Every click-to-call link and the structured data now point to the new number.
全站对外联系电话已更新为 0420 119 140（+61 420 119 140），所有一键拨号链接与结构化数据均已同步。
Published two new bilingual cases with visual diagrams and branded covers: a student in Zetland whose Redmi router from China and Amazon TP-Link both failed on a Superloop DSL phone line because neither had a DSL modem inside, and a Chifley share house on Dodo 250M fibre with constant dropouts where changing DNS did nothing because the second router was still dialling PPPoE from a LAN port. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Zetland的同学从国内带的Redmi路由器和Amazon买的TP-Link都连不上Superloop的DSL电话线，原因是两台机器里都没有DSL猫；Chifley合租房的Dodo 250兆光纤频繁掉网、改DNS毫无效果，真正原因是副路由器仍在拨号且上联网线插在LAN口。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a Sydney CBD apartment on Occom where we matched the living-room wall Ethernet port and wired the gaming PC down to a steady ~5 ms in-game ping, and a Harris Park flat on Opticomm fibre where only one device could get online because the live line sat in the Nokia router’s LAN port while a dead nbn cable held the WAN port. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：悉尼CBD公寓 Occom 宽带：配对客厅墙上网口，游戏台式机改有线直连，实测游戏延迟稳定约5毫秒；Harris Park 公寓 Opticomm 光纤只有一台设备能上网：活线插进 Nokia 路由器 LAN 口、死线占着 WAN 口，重新插线后全屋恢复。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: an Optus 250M HFC plan in Sydney that was never activated, so the router had quietly been running on its built-in SIM backup at about 30 Mbps, and a Telstra 100M DSL line in Waterloo that came back with a red indicator after a power cut — WiFi up, no internet — until a router reset plus a remote refresh from the provider. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：悉尼一位同学的Optus 250兆HFC宽带从未被激活，路由器一直悄悄跑在内置SIM备份上、只有约30兆；Waterloo的Telstra 100兆DSL在断电后亮起红灯，能连WiFi却没有网络，重置路由器加运营商后台远程刷新才恢复。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: a landing-day install in Waterloo booked two weeks before the student flew in, where their own multi-LAN gaming router on the building HFC box tested around 900 Mbps, and a Telstra-supplied router in Waterloo that ignored every WiFi name and password change, fixed on the spot with a second router wired in as an access point. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Waterloo落地当天上门装网，提前两周预约，同学自带的多LAN口电竞路由器接楼里的HFC盒子实测约900兆；Waterloo运营商配的Telstra路由器改WiFi名称密码怎么都不生效，现场用第二台路由器有线做AP解决。均已挂入最新案例区与sitemap。
Aligned the Wiki canonical and sitemap URL with its final trailing-slash address, removed ineligible self-serving LocalBusiness review markup while retaining visible customer testimonials, repaired 14 broken internal links, and added an automated audit covering all 191 indexable pages.
将 Wiki 的 canonical 与 sitemap 统一到最终尾斜杠网址；保留页面可见客户评价，但移除不符合 Google 评价摘要规则的自有商家评分标记；修复 14 个站内断链，并新增覆盖 191 个可索引页面的自动审计。
Published two new bilingual cases with visual diagrams and branded covers: a Telstra 250M plan in Burwood testing in the tens of Mbps because the router had failed over to its backup SIM, and a Superloop gigabit activation in Glebe where a flagship ASUS ROG router was stuck on a DHCP error until a full reset and a patient wait. Both added to the Latest Cases grid and sitemap.
发布两篇带可视化组件与品牌封面的双语案例：Burwood的Telstra 250兆套餐测速只有几十兆，原因是路由器切到了备用SIM卡；Glebe的Superloop千兆开通，旗舰华硕ROG路由器DHCP报错，彻底重置加耐心等待后满速。均已挂入最新案例区与sitemap。
Published two new bilingual cases with visual diagrams and branded covers: cancelling a Superloop plan by phone and how the 30-day notice period is billed, and a Telstra router in Zetland dead with no lights, swapped to TP-Link with the same WiFi name kept. Both added to the Latest Cases grid and sitemap.
发布两篇双语案例，均带可视化组件与品牌封面图：打电话取消Superloop宽带、30天等待期怎么扣费；Zetland Telstra路由器灯全灭报废、换TP-Link并保留原WiFi名。已同步挂入最新案例区与sitemap。
Rebuilt the contact page for readability and ease of use: larger form text and labels, a fixed left panel with a full-width one-tap call bar and big channel buttons, a live local clock with a rotating classic quote beside the heading, and shorter helper copy throughout. Every form field and contact channel is unchanged.
重建联系页，以易读易用为先：表单字号与标签放大、左栏固定并配整宽一键拨号条与大按钮渠道入口、标题旁新增本地实时时钟与随机经典名句卡、辅助文案全面精简。所有表单字段与联系渠道保持不变。
Replaced placeholder review text in the redesigned homepage with the three genuine Google reviews from the previous version (Tonny Lu, Pei, The Genetic Clinic) and re-added the “Read all 86 reviews on Google” link.
把改版首页评价区的占位文字换回原版真实的三条谷歌评价（Tonny Lu、Pei、The Genetic Clinic），并补回“在 Google 查看全部 86 条评价”链接。
On phones the header now drops the Call button (kept the hamburger + language toggle) for a cleaner bar, the hero text and buttons run full-width with even margins, and the footer directory is trimmed to four categories (2×2) that fit one screen.
手机端页头去掉了拥挤的 Call 按钮（保留汉堡菜单与语言切换），首屏文案与按钮改为全宽、左右留白一致，页脚精简为四个分类（2×2）一屏可见。
Fixed the redesign on phones site-wide: a working hamburger navigation menu (was hidden with no toggle), the homepage hero now leads with the headline and CTAs with the live monitor below (no more big empty gap), and the footer directory is two columns instead of one long list.
全站修复移动端体验：新增可用的汉堡导航菜单（此前手机上无法导航）、首页首屏改为标题与按钮在前、实时监视器在下（消除大片留白），页脚目录由单列长条改为两列。
Rolled the new homepage design system across the whole site: a consistent header with dropdown menus, a rebuilt multi-column footer directory (with Google Maps and community links preserved), calmer sentence-case headings and restrained accent — applied to 185 pages while keeping all content and SEO structure unchanged.
把新首页的设计系统推广到全站：统一的下拉导航、重排的多列目录式页脚（保留 Google 地图与社区链接）、更克制的标题与金色——覆盖 185 个页面，内容与 SEO 结构一字未动。
Rebuilt the Connection Types hub on the new homepage design system (cleaner type scale, restrained accent, new header & footer), preserving all content and SEO. First inner page of the staged site-wide rollout.
联网类型枢纽页已按新首页设计系统重建（清晰字号阶梯、克制金色、新版导航与页脚），内容与 SEO 结构不变。这是全站分批改版的第一个内页。
Rebuilt the homepage on a cleaner design system: a proper type scale (sentence-case headings), the accent gold reserved for primary actions and key data, a tidier two-column providers/routers block, a coverage section of connection-type cards, the live network monitor and yellow keyword ticker retained, and a rebuilt multi-column footer directory. Accessibility baked in (visible focus, reduced-motion, associated labels). Contact copy now encourages online messaging.
首页在更克制的设计系统上重建：清晰的字号阶梯（标题句首大写）、金色只留给主操作与关键数据、运营商/路由器两列瘦身、覆盖区新增联网类型卡片、保留实时网络监视器与黄色关键词滚动条、并重排了多列 footer 目录。无障碍已内建（可见焦点、减少动态、标签关联）。联系文案改为鼓励在线留言。
Added Telstra gateway keeps rebooting, no WiFi (Zetland) — our DSL router got online on the same socket, so the Telstra 100M line was fine and the gateway itself was stuck in a reboot loop. Also 11pm no internet near Chinatown (ABB) — a dead DSL gateway plus a China-bought Xiaomi with no DSL port; we arrived at 11pm and had them back online the same night. Both include an on-site timeline, a fault link diagram and a comparison table, plus branded cover images, and are linked from the Case Studies page and sitemap.
新增Telstra光猫一直重启、没WiFi（Zetland）——我们的DSL路由器插同一个口就联网，说明Telstra 100兆线路没问题，是光猫卡在反复重启。另一则唐人街附近深夜断网（ABB）——DSL光猫坏了、国内带来的小米又没DSL口顶不上，我们11点上门当晚恢复。两篇均含上门时间线、故障链路图与对照表，并配品牌封面图，已挂到案例页与sitemap。
Added a new-style case with inline visuals — Superloop 1000M stuck at 100 Mbps: a second-hand router’s 100M Fast Ethernet LAN port was the cap, fixed to ~920 Mbps wired (9×). Includes a before/after speed chart, a “weakest link” bottleneck diagram, an on-site timeline, and a 100M-vs-gigabit table — plus a branded social cover image. This is our new template for case pages.
新增一则带内嵌可视化的新版案例——Superloop 1000兆卡在100兆：根因是二手路由器的百兆Fast Ethernet LAN口，换千兆后有线~920兆（9倍）。含处理前后提速条、“最弱一环”瓶颈图、上门时间线、百兆vs千兆对照表，以及品牌社交封面图。这将作为案例页的新模板。
Added Overpaying and dropping out on fibre NBN (Mascot & Zetland) — two students on FTTP, one with night-time Occom dropouts and one overpaying on Aussie Broadband, and why a Superloop 1000Mbps plan was better value. Also Exetel DSL, ZTE router, no internet — the router was in the wrong wall socket (phone/DSL RJ11 vs Ethernet RJ45), fixed over video. Both linked from the Case Studies page and sitemap.
新增光纤NBN上多花钱、还老掉线（Mascot 和 Zetland）——两位FTTP同学，一位Occom夜间掉线、一位Aussie Broadband花冤枉钱，以及为什么Superloop 1000兆更划算。另一则Exetel DSL、中兴路由器却没网——路由器插错了墙口（电话线/DSL口RJ11 vs 网口RJ45），视频远程解决。两篇已挂到案例页与sitemap。
Refreshed the review count everywhere to the current 5.0 stars from 86 verified Google reviews (badges, structured data and the machine-readable summary). We also finished the SMS removal by rewording the remaining call-to-action copy — e.g. the homepage now reads “call or message us” instead of “call, text or message”. Genuine customer review quotes were left untouched.
全站评价数据更新为当前的5.0 分、86 条真实谷歌评价（角标、结构化数据与机读摘要同步）。同时收尾短信入口的移除，把残留的引导文案改写 — 例如首页由“打电话、发短信或留言”改为“打电话或留言”。真实客户评价引语保持原样未改动。
Across every page we removed the “Text/SMS” buttons and kept the two contact paths people actually use here: tap to call, or send us a message through the contact form. Call-to-action rows that previously paired Call + Text now show a single, full-width Call button.
全站移除“发短信”按钮，只保留大家真正会用的两种联系方式：一键拨打电话，或通过留言表单发送消息。此前“电话+短信”并排的按钮区已改为单个整宽的电话按钮。
Added a Waterloo case: a UTS student's Superloop showed “active” but had no internet, and a second-hand eero 6 couldn't fix a line that Opticomm never properly provisioned. We responded in 30 minutes in the rain and escalated a fault ticket to Opticomm — ongoing.
新增一则Waterloo案例：UTS学生的Superloop显示“active”却没网，二手eero 6也救不了——根因是Opticomm从未真正开通线路。我们30分钟冒雨上门，并向Opticomm提单升级，持续跟进中。
Added three on-site jobs: two Rhodes gaming setups (Superloop 1000M + WiFi 7 and Occom 1000M, 8 Ethernet runs), plus a Mascot PC “connected but no internet” fix. The Case Studies page now shows 4 cases per section by default with a Show-more toggle, and the section counts were corrected.
新增三个上门案例：两则Rhodes打游戏配置（Superloop 1000M + WiFi 7 与 Occom 1000M、8根网线改造），以及一则Mascot店铺电脑“连上却没网”修复。案例页现每个板块默认展示4个、点击“展开更多”加载其余，并修正了此前的数量不一致。
The Business & Enterprise hub now links seven dedicated business service pages: office WiFi installation, business NBN & internet, office relocation IT, retail & hospitality IT, accommodation & property WiFi, IT support & maintenance and Chinese-speaking business IT support — free on-site quotes, after-hours installs, cabling with ACMA-registered partners.
企业服务 hub 新挂七个专页：办公室 WiFi 安装、商用 NBN 与网络、办公室搬迁 IT、零售餐饮 IT、住宿与物业 WiFi、IT 支持与维保、华人商家 IT 服务 — 免费上门报价、可打烊后施工、布线由 ACMA 持证合作技师完成。
New dedicated pages for WiFi installation, WiFi repair, NBN installation, private NBN technician, internet repair and mesh WiFi; four in-depth guides (NBN dropouts, "the fault is inside your home", FTTB apartments, student setup checklist); ten core area pages expanded with local building profiles and FAQs; and a new homepage directory of popular services, guides and areas.
新增 WiFi 安装、WiFi 维修、NBN 安装、NBN 技术人员、网络维修、Mesh 组网六个服务专页；四篇深度指南（NBN 掉线七大原因、「问题在你家」怎么办、FTTB 公寓网速、学生开通清单）；十个核心区域页扩容本地楼型与常见问题；首页新增热门服务/指南/区域直达目录。
Launched a docs-style Wiki at /wiki — 15 in-depth bilingual guides organised as a newcomer journey (network basics → getting online → troubleshooting → gaming → safety), each with a sticky left-sidebar contents tree, FAQs and structured data. Distilled from hundreds of real Sydney jobs; added to the sitemap and the site menu.
在 /wiki 上线文档式网络百科——15 篇深度双语指南，按新手旅程编排（网络入门 → 开通上网 → 故障排查 → 打游戏 → 安全），每页配固定左侧目录树、常见问答与结构化数据。取材数百个真实上门案例；已加入 sitemap 与站点菜单。
Added Blue Screen Boot Loop — data rescued first, then a clean reinstall (Zetland, USYD) and 900→100 Mbps traced to faulty in-wall cabling. Both are linked from the Case Studies page and the sitemap.
新增两则真实案例:电脑蓝屏死循环——先抢救数据再干净重装(Zetland·USYD)与网速从900掉到100M,揪出墙内网线故障。两篇已挂到案例页和 sitemap。
The Case Studies page and two case pages had shipped truncated, breaking the EN/中文 toggle and dropping the footer contact buttons. Rebuilt them in full and added a pre-deploy completeness check so it can’t recur.
案例页及两篇详情页此前上线时文件被截断,导致中英切换失效、页脚联系按钮丢失。已完整重建,并加入发布前完整性检查,杜绝再次发生。
A new internal quick-links dashboard (find it under Resources), and every ISP guide now points to official sources for cancellation terms instead of stating specifics that drift out of date — only firsthand-verified notes remain.
新增内部快捷入口工作台(见"实用"菜单);同时修正运营商指南口径:取消条款一律引导官网查询,不再罗列易过时的细则——仅保留我们一线实测过的信息。
The provider hub is now ordered by market share with official-site links on every card, and each of the 16 guides gained a Quick Facts panel (official site, parent group, contract type, cancellation policy) plus practical setup-and-cancellation tips.
指南首页按市场份额排序,每张卡片直达官网;16个运营商页各新增速览面板(官网/所属集团/合约类型/取消政策)和实操性的开通与取消提示。
Market share, ratings, gaming suitability and real community sentiment for Australia’s NBN providers, side by side — deliberately price-free, with sources and dates disclosed.
市场份额、口碑评分、游戏体验与真实社区舆情四维并列——刻意不含价格,数据来源与时点全部公开。
Shorter navigation labels, duplicate top-bar buttons removed, and the homepage call/text/book buttons now carry icons, tap feedback and a plain-language hint that they really do dial, text and book.
导航用词精简、顶栏重复按钮移除;首页的拨打/短信/预约按钮加上图标、按压反馈和一句大白话提示——它们真的可以一键拨号、发短信、预约。
This very page. Also: new "Resources" menu in the top nav, brighter footer text, and layout tuning on the tools page.
就是你正在看的这个页面。同期:顶部导航新增"实用工具"菜单、页脚文字提亮、工具页排版微调。
Run a speed test right on the site, plus outage checkers, availability lookups and a review corner. Short link wangluo.au/cesu points here.
站内直接测速,附故障查询、开通查询与好评入口。短链 wangluo.au/cesu 直达本页。
Business email moved to our own domain. The original wangluo.au (online since March 2025) now permanently redirects here.
企业邮箱切换到自有域名。2025年3月启用的旧域名 wangluo.au 已301永久合并到本站。
Fresh jobs now get written up as they happen: a Point Piper estate mesh overhaul, an FTTP-upgrade UniFi rescue, a World Square line fault.
新完成的工单开始随做随更:Point Piper豪宅组网、FTTP升级后UniFi抢修、World Square线路故障。
Suburb guides grew from 18 to 41, ISP guides from 10 to 16, router brands to 14 — every page bilingual.
区域指南从18个扩到41个,运营商指南从10家扩到16家,路由器品牌14个——全部双语。
11 in-depth bilingual case write-ups organised by perspective — students, households, businesses — plus featured reads.
11篇深度双语案例,按学生/家庭/企业三个视角组织,另设推荐阅读。
Enquiry-type chips with structured prompts on the form, separate Call and Text buttons everywhere, and honest response-time stats (90% within 1 hour).
表单增加诉求类型选择与结构化提示,全站电话/短信按钮分开,公布真实回复时效(90%一小时内)。
Extensionless URLs site-wide, share cards and favicon, a ~20× lighter stylesheet, breadcrumb structured data, proper 404, llms.txt — and search/AI crawlers explicitly welcomed.
全站无后缀URL、分享卡片与站标、样式体积缩小约20倍、面包屑结构化数据、规范404、llms.txt——并明确欢迎搜索与AI爬虫。
Verified Google reviews featured on the homepage, a two-founder introduction on the About page, and a reliable message form.
首页展示真实谷歌评价,关于页介绍两位联合创始人,消息表单改为可靠通道。
A fully bilingual site built from scratch: suburb, ISP, router, connection-type and property-type guides, 27 FAQ pages, case studies and transparent pricing.
从零构建的全双语网站:区域、运营商、路由器、联网类型、房型指南,27个FAQ页,案例与透明价格。
Consolidated the business under a single consistent name, address and phone across Google and the web — the foundation everything else builds on.
将全网的名称、地址、电话统一为唯一版本——之后一切建设的地基。
…and we keep going. Spot something broken? Tell us — we fix websites too, starting with our own.
……并且会一直更下去。发现哪里不对?告诉我们——修网站也是我们的业务,先从自家修起。